Healthcare Web Platform
Patient-centered design for a telemedicine platform. Simplified appointment booking and doctor consultation.
Overview
A patient-centric telemedicine platform that connects patients with healthcare professionals. The platform streamlines appointment booking, enables secure video consultations, and maintains comprehensive medical records.
Challenge
Creating a platform that is accessible to users of all ages and technical abilities while maintaining HIPAA compliance and ensuring a secure, private experience.
Solution
We focused on simplicity and clarity, with large touch targets, clear typography, and step-by-step guidance. The design incorporated accessibility best practices and provided multiple ways to complete tasks.
Design Process
Stakeholder Workshops
Aligned on goals and compliance requirements
Patient Persona Development
Created detailed user personas across age groups
Accessibility Audit
Ensured WCAG 2.1 AA compliance throughout
Design System Creation
Built accessible components library
Prototype Testing
Tested with diverse user groups for accessibility
Documentation
Created comprehensive guidelines for development
Results & Impact
10K+ patients onboarded in first month
95% appointment completion rate
HIPAA compliant platform
4.9/5 patient satisfaction rating
Project Showcase
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Ready to see this project in action?
Explore the live project or check out my complete Figma portfolio to see the full design process.